How to Cancel Peacock (Direct, App Store, and What About Refunds)
Peacock cancellation takes under five minutes on the web, but the path changes if a third party bills you. The steps, the retention screen, and the no-refund rule.
Canceling Peacock is quick when Peacock bills you directly, and a different route entirely if you signed up through Apple, Amazon, or another provider. Here is the exact path for each, the retention screen everyone hits, and what happens to your access and money afterward.
The quick answer
- Billed by Peacock directly: peacocktv.com > profile icon > Account > Plans & Payment > Change or Cancel Plan > Cancel Plan
- A “Wait, don’t go” screen appears: click Cancel Plan again to actually finish
- Billed through a third party (Apple, Google Play, Roku, Amazon, YouTube): cancel with that provider, not Peacock
- Access: continues until the end of the current billing cycle
- Refunds: Peacock does not offer refunds; canceling mid-cycle keeps access until the paid period ends
Key facts at a glance
| Question | Answer |
|---|---|
| Where to cancel (direct billing) | peacocktv.com > Account > Plans & Payment > Change or Cancel Plan |
| The retention screen | ”Wait, don’t go” appears; click Cancel Plan again to finish |
| Billed through a third party | Cancel with Apple, Google Play, Roku, Amazon, or YouTube |
| When it takes effect | End of the current billing cycle; access continues until then |
| Refunds | None; time your cancellation for right after your last watch |
| Cheaper alternative | Ad-supported Premium tier via the same Plans & Payment screen |
Method 1: Cancel a Peacock-billed plan
- Open peacocktv.com in a web browser and sign in
- Click your profile icon (top right), then Account
- Under Plans & Payment, click Change or Cancel Plan, then Cancel Plan
- Peacock shows a “Wait, don’t go” retention screen, sometimes with an offer. To proceed, click Cancel Plan once more
- Look for the confirmation on screen and by email, and note the date your access ends
The whole process usually takes under five minutes. Canceling stops the next renewal but does not cut off access immediately: Premium or Premium Plus stays available until the expiration date shown in your account.
Method 2: Billed through an app store or provider
If you subscribed through a device or platform, Peacock cannot stop that billing:
- Apple: Settings > your name > Subscriptions > Peacock > Cancel Subscription
- Google Play: Play Store > profile > Payments & subscriptions > Subscriptions > Peacock
- Roku: Home > highlight Peacock > options button > Manage subscription > Cancel
- Amazon: Your Account > Memberships & Subscriptions
- YouTube / other bundles: manage through that service
Not sure who bills you? Your Peacock Account page under Plans & Payment names the billing source, and your card statement shows the charge name.
About refunds
Peacock’s policy is no refunds on cancellation. Because access runs to the end of the cycle you already paid for, the practical move is to cancel right after you finish watching what you came for, then keep streaming until the period expires. If an unexpected charge appears after your confirmed end date, contact Peacock support and, if unresolved, dispute it with your card issuer.
A cheaper option instead of canceling
If cost is the issue, Peacock’s ad-supported Premium tier is well below Premium Plus. Downgrading from the same Plans & Payment screen keeps your profiles and watchlist intact with no interruption, which beats canceling and re-subscribing later.
Bottom line
Direct subscribers cancel in under five minutes at peacocktv.com, clicking past the “Wait, don’t go” screen, and keep access to the end of the cycle. App-store and provider subscribers cancel where they pay. There are no refunds, so time your cancellation for right after your last watch.
Steps verified against Peacock’s official account and help documentation as of July 20, 2026. If the process changes, this guide will be updated with the revision noted.