Editorial Policy
How Howply researches, verifies, and updates every guide.
Howply publishes practical guides about subscription cancellations, refunds, and billing problems. Getting these details right is the whole point of this site, so here is exactly how each guide is made.
Where our information comes from
Every guide is built from official, primary sources: the company's own help documentation, regulator publications such as the FTC's consumer guidance, and payment network policies. We do not source facts from forums, social media, or other blogs, and we link only to official destinations. Each guide names the official pages it was verified against.
How we verify
Before a guide is published, a human editor opens the official pages directly and checks every timeline, fee, and step against them on that day. Each guide carries a verification note stating what it was checked against. When a company changes its process, we update the guide and note the revision rather than leaving stale instructions online.
How we use AI
We use AI tools for research and drafting. No guide is published automatically: a human editor reviews every draft, verifies every fact against the official source, and decides what goes live. Accuracy failures are on us, not the tools.
What we do not do
Our guides explain how processes work and where the official paths are. They are not financial or legal advice. We currently run no sponsored content; if we ever add advertising or affiliate relationships, they will be clearly labeled.
Corrections
If you find an error, email us at contact@howply.com. We correct mistakes promptly and note the change in the guide.